Privacy Policy
This policy was last updated on November 14, 2024.
1. Introduction
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit Option Ace (the "Site"). Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
2. Information We Collect
We collect the following types of information:
- Personal Information: Information you provide to us directly, such as when you create an account, log in, or contact us. This may include your name, email address, and other contact details.
- Usage Data: Information about how you use our Site, such as the pages you visit, the time and duration of your visits, and other similar data.
- Cookies and Tracking Technologies: Information collected through cookies and other tracking technologies. This includes data related to your browsing behavior, preferences, and interaction with our Site.
- Device Data: Information about the device you use to access our Site, including your IP address, browser type, operating system, and device identifiers. We collect this information for purposes of fraud prevention and risk assessment.
- Brokerage Account Data: Information related to your account, such as your account number, settings, and preferences.
- Trade Data: Information related to your trading activities, such as orders placed, positions opened and closed, and other transaction data.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Maintaining User Logins: To keep you logged in to your account and provide you with a personalized experience on our Site.
- Trading: To facilitate trading activities on your behalf, such as placing orders and managing your account.
- Analytics: To understand how our Site is used and to improve its functionality. We use Google Analytics to collect and analyze usage data.
- Fraud Prevention and Risk Assessment: To protect our Site and users from fraudulent activities and assess the risks associated with certain activities. We use device data, including IP addresses, for this purpose.
- Customer Support: To provide you with assistance and respond to your inquiries or requests.
- Marketing and Communications: To send you updates, newsletters, and other marketing communications about our platform. You can opt out of these communications at any time.
- Compliance: To comply with legal obligations, such as responding to legal requests or enforcing our terms of service.
- Social Trading: To enable social trading features, such as sharing your past trade data including symbol, trade type, entry and exit price, and percent gain with other Users on an anonymous basis.
4. Use of Email Addresses
We use your email address for the following purposes:
- (a) To verify your identity and to prevent fraud or other illegal activities on our platform.
- (b) To provide notifications and updates on market data for which you have subscribed.
- (c) To provide you with customer support or to respond to your inquiries.
- (d) To provide you with updates about our platform or to send you marketing communications.
- (e) To improve our platform or to develop new features or services.
- (f) To comply with legal obligations or to enforce our terms of service.
5. Cookies
Cookies are small text files stored on your device when you visit our Site. We use cookies for the following purposes:
- Essential Cookies: Necessary for the operation of our Site, such as maintaining user logins.
- Performance and Analytics Cookies: To collect information about how visitors use our Site and to improve its performance. We use Google Analytics for this purpose.
- Advertising Cookies: To deliver relevant advertisements to you. We use Google Ads and Reddit Ads to serve personalized ads.
6. Your Choices
You have the following choices regarding the use of cookies and your information:
- Cookie Consent: When you first visit our Site, you will be asked to consent to the use of cookies. You can choose to accept all cookies, accept only required cookies, or reject non-essential cookies.
- Cookie Settings: You can change your cookie preferences at any time through your browser settings. You can also delete cookies already stored on your device.
- Opt-Out of Analytics: You can opt out of Google Analytics by using the Google Analytics Opt-Out Browser Add-on.
7. Third-Party Services
We use third-party services, such as Google Analytics, Google Ads, and Reddit Ads, to collect and process data. These third parties have their own privacy policies, which we encourage you to review:
8. Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
info@OptionAce.net.